Please see the below FAQ to learn more about the upcoming A-List changes.
If you have other questions, please Start a chat with our team.
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- What you can expect:
- Current A-List Questions:
What you can expect:
Will this program work online and in-store?
This new program seamlessly integrates in-store and online purchases. So, you can earn and redeem amazing rewards effortlessly, whether you're browsing our aisles or clicking through our website.
What will I be able to redeem my points for?
Get ready for an array of new perks and rewards that'll take your shopping experience to the next level. Think exclusive discounts, products, special offers, unique perks, and surprises – all tailored to enhance your sexual journey.
Will I still need my physical A-List card?
No. You will be able to access your points and rewards securely through your own device. Whether you’re scanning your new digital card fit for your Apple and Android wallets or checking out online.
When will the new A-List launch?
Our new rewards program is set to launch later this summer, and we can't wait for you to dive in and start reaping the rewards. Keep an eye out for more details and announcements in the weeks to come!
How can I earn points?
We're adding new ways for you to earn rewards beyond just making purchases. From engaging with us on social media to referring friends, there will be more opportunities than ever to rack up points and unlock exciting rewards.
Current A-List Questions:
What happens to my current points and their value?
All your current points and their value will transfer over to your new account.
Will I still be able to earn and spend my points before the new program?
During the months of June and July we will be freezing A-List earnings and redemptions to prepare for the exciting launch of the new A-List.
How will I know when the new A-List is launched?
The moment the new A-list is live you’ll receive an email to activate your new account so you can start earning and spending!
Will I need to sign up again?
Yes. But don't worry we'll make it easy for you. Later this summer you'll receive an email with a link to create your new account. We'll even throw something extra in for you!
WillI still be able to receive the Hump Day discount?
Yes. During the months of June and July, despite the points freeze, you will still be able to receive your Hump Day discount with your A-List membership.